GENERAL INFORMATION

1. Where is La Gemma Hotel Firenze located?

La Gemma Hotel Firenze is located on Via dei Cavalieri 2c, in the heart of Florence’s historic center, just steps away from the Duomo, Piazza della Signoria, and the city’s main attractions.

2. How far is the hotel from Florence Airport?

The hotel is approximately 8 km from Florence Airport (Amerigo Vespucci). The journey takes around 20–25 minutes by car or taxi, depending on traffic conditions.

3. How far is the hotel from Florence Santa Maria Novella train station?

Florence Santa Maria Novella train station is about 1 km from the hotel and can be reached in 10–15 minutes on foot or a few minutes by taxi. Our Concierge would also be delighted to arrange a private transfer for you. For a personalized quote, please contact them at: concierge@lagemmahotel.com

4. How close is the hotel to major attractions?

La Gemma Hotel Firenze is ideally located in the historic center, within walking distance of the Duomo, Uffizi Gallery, Ponte Vecchio, and Florence’s luxury shopping streets.

5. What transportation options are available?

Taxis and public transportation are easily accessible nearby. Private transfers can be arranged upon request through our Concierge team.

6. Is Wi-Fi available at the hotel?

Yes, high-speed Wi-Fi is available complimentary throughout the hotel.

7. Is parking available?

Valet Parking is available for € 65,00 per day with no reservation needed. Our staff will handle your car, and garage parking will exempt you from Limited Traffic Zone restrictions. For Private Transfers or Meet & Greet services at the airport or train station, please contact our Concierge.

8. What are the check-in and check-out times?

Check-in begins at 3:00 PM, and check-out is by 12:00 PM. Early check-in and late check-out are subject to availability.

9. Are pets allowed?

Yes, La Gemma Hotel Firenze gladly welcomes pets, with a supplement of €35 per night.

 

ROOMS

10. How many rooms and suites does the hotel have?

La Gemma Hotel Firenze offers an exclusive collection of 39 elegantly designed rooms and suites, ensuring privacy, comfort, and a refined Florentine atmosphere.

11. What amenities are included in the rooms?

All rooms and suites at La Gemma Hotel Firenze include:

  • Individually controlled air conditioning

  • Complimentary high-speed Wi-Fi

  • Smart TV with international channels

  • Minibar

  • In-room safe

  • Luxury bathroom amenities

  • Bathrobes and slippers

  • Hairdryer

Selected suites may also offer:

  • Spacious living areas

  • Enhanced welcome amenities

  • Personalized concierge assistance

  • Coffee machine

  • In-room dining service (with a caharge)

 

DINNING & BARS

12. What restaurants are available at the hotel?

La Gemma Hotel Firenze offers refined dining experiences within the property:

  • Luca’s by Paulo Airaudo – Fine dining restaurant with 1 Michelin Star offering contemporary Italian cuisine under the guidance of Chef Paulo Airaudo.

  • La Gemma Cafe-  A stylish cocktail destination offering signature drinks, premium spirits, fine wines, and a curated selection of Italian and international labels.

    The Lounge provides an elegant setting for aperitivo, after-dinner cocktails, or relaxed evening gatherings.

Breakfast is served daily in La Gemma Cafe in an intimate and sophisticated atmosphere.

13. Are there à la carte dining options available?

No, Luca's by Paulo Airaudo offers two tasting menus - Atto I and Atto II. 

Reservations are highly recommended.

 

SPA & WELLNESS

14. What is included in the Allure Spa experience?

Access to Allure Spa includes complimentary use of:

  • Turkish bath

  • Sauna

  • Jacuzzi

  • Relaxing area

Treatments available at an additional charge include:

  • Signature massages

  • Face and body treatments

  • Beauty rooms

  • VIP Spa Room and private treatments